Virtual Reality
Virtual Reality (VR) is a computer - generated environment with scenes and objects that appear to real, making the user feel they are immersed in their surroundings. It is simulated 3D environment that enables users to explore and interact with a virtual surrounding.
Gyroscopes and motion sensors for tracking head, body and hand positions. Small HD screens for stereoscopic displays and small, lightweight and fast computer processors.
VR create a virtual environment that allows customer service representatives to interact with customers in real-time, regardless of location. Virtual Reality allows faster training and retain knowledge better.